Web update: Australians’ experiences with access to health care in 2013–14 - Web update

Web update: Australians’ experiences with access to health care in 2013–14

Data revision

Note: Since publication in October 2015, figures have been revised. Please see the Web update: Patient experiences in Australia in 2015–16 which includes 2013–14 results.

Overview

Information is available for 14 self-reported measures of health and care across Australia by Primary Health Network (PHN) area for 2013–14.

These measures include waiting times for GP appointments, visits to hospital emergency departments, seeing a GP after hours, cost barriers to GP care, and more. The findings are based on a local-level breakdown of results from the Australian Bureau of Statistics' Patient Experience Survey 2013–14.

The data reveal in 2013–14:

  • The percentage of adults who felt they waited longer than was acceptable for a GP appointment ranged from 15% in Gold Coast (Qld) to 38% in Western NSW PHN area
  • The percentage of adults who said they needed to see a GP but did not ranged from 10% in Northern Sydney to 24% in Western NSW PHN area
  • The percentage of adults who said they delayed seeing a GP due to cost varied from 2% in Central and Eastern Sydney to 9% in Murray (Vic, NSW) PHN area
  • The percentage of adults who said they delayed filling or did not fill a prescription for medication due to cost ranged from 4% in Northern Sydney and Country WA to 13% in Darling Downs and West Moreton (Qld) PHN area
  • The percentage of adults who said they saw a medical specialist ranged from 28% in Country WA to 41% in Northern Sydney and Nepean Blue Mountains (NSW) PHN areas.

Infographic text

In 2013–14 in some parts of Australia nearly 10% of people delayed or avoided seeing a GP due to cost.