Healthy Communities: Australians' experiences with primary health care in 2010–11 - Report - Experiences with primary health care

Healthy Communities: Australians' experiences with primary health care in 2010–11

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Experiences with primary health care

Among all adults who saw a GP for their own health in the preceding 12 months:

In 2010–11, the percentage who felt they waited longer than acceptable to get an appointment with a GP in the preceding 12 months varied across Medicare Locals ranging from 8% to 28%.

Percentage of adults who felt they waited longer than acceptable to get an appointment, 2010–11

Results for Medicare Locals were ranked from highest to lowest and then split into five equal-sized groups.1 The range within each of the five groups was as follows:

The following images are of maps showing medicare local boundaries. Equivalent information is available in Fair comparisons section

Map of Australia showing the percentage of adults who felt they waited longer than acceptable to get an appointment in the preceding 12 months in 2010-11

The following is a legend for the maps detailed on this page. The first row shows the various colour ranges, the second is the relevant colour's range value and the third indicates which end is highest and lowest.
NP
8 – 11%
12 – 14%
15 – 17%
18 – 21%
22 – 28%
Lowest group
Highest group
Medicare Local catchment boundary
Numbers on map are Medicare Local reference codes

i. Perth and surrounding areas

Map of Perth and surrounding areas showing the percentage of adults who felt they waited longer than acceptable to get an appointment in the preceding 12 months in 2010-11

ii. Adelaide and surrounding areas

Map of Adelaide and surrounding areas showing the percentage of adults who felt they waited longer than acceptable to get an appointment in the preceding 12 months in 2010-11

iii. Melbourne and surrounding areas

Map of Melbourne and surrounding areas the percentage of adults who felt they waited longer than acceptable to get an appointment in the preceding 12 months in 2010-11

iv. Canberra and surrounding areas

Map of Canberra and surrounding areas showing the percentage of adults who felt they waited longer than acceptable to get an appointment in the preceding 12 months in 2010-11

v. Sydney and surrounding areas

Map of Sydney and surrounding areas showing the percentage of adults who felt they waited longer than acceptable to get an appointment in the preceding 12 months in 2010-11

vi. Brisbane and surrounding areas

Map of Brisbane and surrounding areas showing the percentage of adults who felt they waited longer than acceptable to get an appointment in the preceding 12 months in 2010-11

1. Each Medicare Local has been assigned to a quintile group. For more information see Technical Supplement.

2. For more information on peer groups see Technical Supplement.

3. Peer group results are calculated using the results of all survey responses within the group. For more information see Technical Supplement.

Note:Survey excludes persons aged less than 15 years, persons living in non-private dwellings, very remote areas, and discrete Indigenous communities.

Source: Australian Bureau of Statistics, Australian Health Survey 2010–11.

Data can be downloaded from Explore the data.

Fair comparisons

To more fairly compare Medicare Locals, each Medicare Local catchment has been grouped into one of seven peer groups2, based on remoteness and socioeconomic status. This allows:

  • Medicare Local catchments to be compared within the same metropolitan, regional or rural peer group, and
  • Medicare Local catchments to be compared with the average for their peer group3

It also allows variation to be seen across peer groups that may be associated with remoteness and socioeconomic status.

See the PDF ReportOpens in a new window. for a graphical representation of the table below.

Peer groups Map reference Adults who felt they waited longer than acceptable to get an appointment (%)
Metro 1 13%
Australian Capital Territory# 801 20%
Inner NW Melbourne# 201 19%
Eastern Sydney 101 14%
Northern Sydney 107 12%
Inner West Sydney 102 12%
Bayside 202 11%
Sydney North Shore & Beaches 108 10%
Inner East Melbourne 206 10%
Metro 2 13%
Sthn Adelaide-Fleurieu-Kangaroo Is# 403 19%
Fremantle# 503 19%
Perth North Metro# 502 16%
South Western Melbourne 203 15%
Perth Central & East Metro 501 15%
Bentley-Armadale 504 15%
Eastern Melbourne 207 14%
Central Adelaide & Hills 402 13%
Greater Metro South Brisbane 302 12%
Gold Coast# 303 10%
South Eastern Sydney# 103 9%
Metro North Brisbane# 301 8%
Metro 3 14%
Macedon Ranges & NW Melb# 204 24%
Northern Adelaide 401 15%
Northern Melbourne 205 14%
South Eastern Melbourne 208 13%
Western Sydney 105 12%
South Western Sydney# 104 11%
West Moreton-Oxley 305 10%
Regional 1 21%
Illawarra-Shoalhaven 110 26%
Central Coast NSW 109 25%
Hunter# 111 25%
Barwon 210 21%
Perth South Coastal 505 20%
Nepean-Blue Mountains 106 17%
Frankston-Mornington Peninsula# 209 16%
Sunshine Coast# 304 12%
Regional 2 19%
New England 114 28%
Hume# 216 24%
Gippsland 217 23%
Country South SA 404 22%
Southern NSW 117 22%
Darling Downs-SW Qld 306 21%
North Coast NSW 113 19%
Tasmania 601 18%
South West WA 506 17%
Western NSW 115 17%
Murrumbidgee 116 17%
Goulburn Valley 215 16%
Grampians 211 15%
Wide Bay 307 15%
Great South Coast 212 10%
Loddon-Mallee-Murray 214 NP
Rural 1 16%
Country North SA 405 19%
Central Qld 308 18%
Townsville-Mackay 310 14%
Far West NSW 118 NP
Lower Murray 213 NP
Rural 2 20%
Far North Qld# 311 26%
Northern Territory 701 18%
Goldfields-Midwest# 507 10%
Central & NW Qld 309 NP
Kimberley-Pilbara 508 NP

# Statistically different (at the 95% level) from the peer group percentage.

This area has >5% of its population in very remote areas which were not included in the Patient Experience Survey 2010–11. For more information see Technical Supplement.

NP Not available for publication.

Among all adults who saw a GP for their own health in the preceding 12 months:

In 2010–11, the percentage who had a preferred GP varied across Medicare Locals, ranging from 64% to 95%.

Percentage of adults who who had a preferred GP, 2010–11

Results for Medicare Locals were ranked from highest to lowest and then split into five equal-sized groups.1 The range within each of the five groups was as follows:

The following images are of maps showing medicare local boundaries. Equivalent information is available in Fair comparisons section

Map of Australia showing the percentage of adults who had a preferred GP, 2010-11

The following is a legend for the maps detailed on this page. The first row shows the various colour ranges, the second is the relevant colour's range value and the third indicates which end is highest and lowest.
NP
64 – 79%
80%
81 – 82%
83 – 84%
85 – 95%
Lowest group
Highest group
Medicare Local catchment boundary
Numbers on map are Medicare Local reference codes

i. Perth and surrounding areas

Map of Perth and surrounding areas showing the percentage of adults who had a preferred GP, 2010-11

ii. Adelaide and surrounding areas

Map of Adelaide and surrounding areas showing the percentage of adults who had a preferred GP, 2010-11

iii. Melbourne and surrounding areas

Map of Melbourne and surrounding areas the percentage of adults who had a preferred GP, 2010-11

iv. Canberra and surrounding areas

Map of Canberra and surrounding areas showing the percentage of adults who had a preferred GP, 2010-11

v. Sydney and surrounding areas

Map of Sydney and surrounding areas showing the percentage of adults who had a preferred GP, 2010-11

vi. Brisbane and surrounding areas

Map of Brisbane and surrounding areas showing the percentage of adults who had a preferred GP, 2010-11

1. Each Medicare Local has been assigned to a quintile group. For more information see Technical Supplement.

2. For more information on peer groups see Technical Supplement.

3. Peer group results are calculated using the results of all survey responses within the group. For more information see Technical Supplement.

Note:Survey excludes persons aged less than 15 years, persons living in non-private dwellings, very remote areas, and discrete Indigenous communities.

Source: Australian Bureau of Statistics, Australian Health Survey 2010–11.

Data can be downloaded from Explore the data.

Fair comparisons

To more fairly compare Medicare Locals, each Medicare Local catchment has been grouped into one of seven peer groups2, based on remoteness and socioeconomic status. This allows:

  • Medicare Local catchments to be compared within the same metropolitan, regional or rural peer group, and
  • Medicare Local catchments to be compared with the average for their peer group3

It also allows variation to be seen across peer groups that may be associated with remoteness and socioeconomic status.

See the PDF ReportOpens in a new window. for a graphical representation of the table below.

Peer groups Map reference Adults who had a preferred GP (%)
Metro 1 82%
Northern Sydney# 107 89%
Inner East Melbourne# 206 87%
Inner NW Melbourne 201 81%
Bayside 202 81%
Sydney North Shore & Beaches 108 81%
Australian Capital Territory 801 81%
Eastern Sydney 101 80%
Inner West Sydney 102 80%
Metro 2 82%
Sthn Adelaide-Fleurieu-Kangaroo Is. 403 86%
Metro North Brisbane 301 85%
South Eastern Sydney 103 83%
Bentley-Armadale 504 83%
Gold Coast 303 82%
Perth Central & East Metro 501 82%
Central Adelaide & Hills 402 82%
Perth North Metro 502 81%
Eastern Melbourne 207 80%
South Western Melbourne 203 80%
Fremantle 503 79%
Greater Metro South Brisbane# 302 79%
Metro 3 83%
South Eastern Melbourne# 208 87%
Northern Melbourne 205 86%
West Moreton-Oxley 305 84%
South Western Sydney 104 83%
Western Sydney 105 82%
Northern Adelaide 401 80%
Macedon Ranges & NW Melb 204 78%
Regional 1 83%
Nepean-Blue Mountains# 106 89%
Illawarra-Shoalhaven 110 87%
Central Coast NSW 109 84%
Hunter 111 83%
Frankston-Mornington Peninsula 209 82%
Barwon 210 80%
Sunshine Coast 304 80%
Perth South Coastal 505 79%
Regional 2 82%
Wide Bay# 307 95%
Great South Coast 212 85%
Southern NSW 117 84%
Tasmania 601 84%
Loddon-Mallee-Murray 214 84%
North Coast NSW 113 84%
Goulburn Valley 215 83%
Darling Downs-SW Qld 306 82%
Western NSW 115 81%
Murrumbidgee 116 81%
Grampians 211 81%
Country South SA 404 79%
Gippsland 217 78%
Hume 216 78%
South West WA 506 78%
New England 114 NP
Rural 1 77%
Lower Murray# 213 95%
Country North SA 405 80%
Townsville-Mackay 310 78%
Far West NSW 118 NP
Central Qld 308 NP
Rural 2 67%
Far North Qld 311 70%
Northern Territory 701 64%
Central & NW Qld 309 NP
Goldfields-Midwest 507 NP
Kimberley-Pilbara 508 NP

# Statistically different (at the 95% level) from the peer group percentage.

This area has >5% of its population in very remote areas which were not included in the Patient Experience Survey 2010–11. For more information see Technical Supplement.

NP Not available for publication.

Among all adults who saw a GP for their own health in the preceding 12 months:

In 2010–11, the percentage who said they did not see, or who delayed seeing, a GP due to cost in the preceding 12 months varied across Medicare Locals, ranging from 3% to 16%.

Percentage of adults who did not see or delayed seeing a GP due to cost, 2010–11

Results for Medicare Locals were ranked from highest to lowest and then split into five equal-sized groups.1 The range within each of the five groups was as follows:

The following images are of maps showing medicare local boundaries. Equivalent information is available in Fair comparisons section

Map of Australia showing the percentage of adults who did not see or delayed seeing a GP due to cost, 2010-11

The following is a legend for the maps detailed on this page. The first row shows the various colour ranges, the second is the relevant colour's range value and the third indicates which end is highest and lowest.
NP
3 – 5%
6 – 7%
8%
9 – 10%
11 – 16%
Lowest group
Highest group
Medicare Local catchment boundary
Numbers on map are Medicare Local reference codes

i. Perth and surrounding areas

Map of Perth and surrounding areas showing the percentage of adults who did not see or delayed seeing a GP due to cost, 2010-11

ii. Adelaide and surrounding areas

Map of Adelaide and surrounding areas showing the percentage of adults who did not see or delayed seeing a GP due to cost, 2010-11

iii. Melbourne and surrounding areas

Map of Melbourne and surrounding areas the percentage of adults who did not see or delayed seeing a GP due to cost, 2010-11

iv. Canberra and surrounding areas

Map of Canberra and surrounding areas showing the percentage of adults who did not see or delayed seeing a GP due to cost, 2010-11

v. Sydney and surrounding areas

Map of Sydney and surrounding areas showing the percentage of adults who did not see or delayed seeing a GP due to cost, 2010-11

vi. Brisbane and surrounding areas

Map of Brisbane and surrounding areas showing the percentage of adults who did not see or delayed seeing a GP due to cost, 2010-11

1. Each Medicare Local has been assigned to a quintile group. For more information see Technical Supplement.

2. For more information on peer groups see Technical Supplement.

3. Peer group results are calculated using the results of all survey responses within the group. For more information see Technical Supplement.

Note:Survey excludes persons aged less than 15 years, persons living in non-private dwellings, very remote areas, and discrete Indigenous communities.

Source: Australian Bureau of Statistics, Australian Health Survey 2010–11.

Data can be downloaded from Explore the data.

Fair comparisons

To more fairly compare Medicare Locals, each Medicare Local catchment has been grouped into one of seven peer groups2, based on remoteness and socioeconomic status. This allows:

  • Medicare Local catchments to be compared within the same metropolitan, regional or rural peer group, and
  • Medicare Local catchments to be compared with the average for their peer group3

It also allows variation to be seen across peer groups that may be associated with remoteness and socioeconomic status.

See the PDF ReportOpens in a new window. for a graphical representation of the table below.

Peer groups Map reference Adults who did not see or delayed seeing a GP due to cost (%)
Metro 1 8%
Australian Capital Territory# 801 15%
Inner East Melbourne 206 8%
Inner NW Melbourne 201 8%
Eastern Sydney 101 8%
Northern Sydney 107 8%
Sydney North Shore & Beaches 108 8%
Bayside 202 7%
Inner West Sydney# 102 5%
Metro 2 9%
Perth North Metro# 502 14%
Gold Coast 303 13%
Metro North Brisbane 301 11%
Greater Metro South Brisbane 302 10%
Sthn Adelaide-Fleurieu-Kangaroo Is. 403 10%
Fremantle 503 10%
Eastern Melbourne 207 8%
Bentley-Armadale 504 8%
Central Adelaide & Hills# 402 7%
South Eastern Sydney 103 6%
Perth Central & East Metro# 501 6%
South Western Melbourne# 203 3%
Metro 3 6%
West Moreton-Oxley# 305 10%
Macedon Ranges & NW Melb 204 9%
Northern Adelaide 401 6%
South Eastern Melbourne 208 6%
Northern Melbourne 205 6%
Western Sydney 105 4%
South Western Sydney# 104 4%
Regional 1 10%
Central Coast NSW 109 13%
Illawarra-Shoalhaven 110 12%
Frankston-Mornington Peninsula 209 12%
Perth South Coastal 505 11%
Hunter 111 10%
Barwon 210 9%
Nepean-Blue Mountains# 106 7%
Sunshine Coast# 304 6%
Regional 2 8%
Murrumbidgee 116 13%
Loddon-Mallee-Murray 214 11%
Goulburn Valley 215 11%
Tasmania# 601 10%
Country South SA 404 9%
Southern NSW 117 9%
North Coast NSW 113 8%
South West WA 506 8%
Grampians 211 8%
Hume 216 7%
Darling Downs-SW Qld 306 7%
Western NSW 115 6%
Wide Bay 307 5%
Great South Coast 212 5%
New England 114 4%
Gippsland# 217 4%
Rural 1 9%
Townsville-Mackay 310 10%
Central Qld 308 10%
Lower Murray 213 7%
Country North SA 405 7%
Far West NSW 118 NP
Rural 2 11%
Northern Territory# 701 16%
Far North Qld 311 8%
Goldfields-Midwest 507 8%
Central & NW Qld 309 NP
Kimberley-Pilbara 508 NP

# Statistically different (at the 95% level) from the peer group percentage.

This area has >5% of its population in very remote areas which were not included in the Patient Experience Survey 2010–11. For more information see Technical Supplement.

NP Not available for publication.

Among all adults who saw a GP for their own health in the preceding 12 months:

In 2010–11, the percentage who felt that their GP always or often listened carefully to them in the preceding 12 months varied across Medicare Locals, ranging from 83% to 96%.

Percentage of adults who felt that their GP always or often listened carefully, 2010–11

Results for Medicare Locals were ranked from highest to lowest and then split into five equal-sized groups.1 The range within each of the five groups was as follows:

The following images are of maps showing medicare local boundaries. Equivalent information is available in Fair comparisons section

Map of Australia showing the percentage of adults who felt that their GP always or often listened carefully, 2010-11

The following is a legend for the maps detailed on this page. The first row shows the various colour ranges, the second is the relevant colour's range value and the third indicates which end is highest and lowest.
NP
83 – 87%
88%
89 – 90%
91%
92 – 96%
Lowest group
Highest group
Medicare Local catchment boundary
Numbers on map are Medicare Local reference codes

i. Perth and surrounding areas

Map of Perth and surrounding areas showing the percentage of adults who felt that their GP always or often listened carefully, 2010-11

ii. Adelaide and surrounding areas

Map of Adelaide and surrounding areas showing the percentage of adults who felt that their GP always or often listened carefully, 2010-11

iii. Melbourne and surrounding areas

Map of Melbourne and surrounding areas the percentage of adults who felt that their GP always or often listened carefully, 2010-11

iv. Canberra and surrounding areas

Map of Canberra and surrounding areas showing the percentage of adults who felt that their GP always or often listened carefully, 2010-11

v. Sydney and surrounding areas

Map of Sydney and surrounding areas showing the percentage of adults who felt that their GP always or often listened carefully, 2010-11

vi. Brisbane and surrounding areas

Map of Brisbane and surrounding areas showing the percentage of adults who felt that their GP always or often listened carefully, 2010-11

1. Each Medicare Local has been assigned to a quintile group. For more information see Technical Supplement.

2. For more information on peer groups see Technical Supplement.

3. Peer group results are calculated using the results of all survey responses within the group. For more information see Technical Supplement.

Note:Survey excludes persons aged less than 15 years, persons living in non-private dwellings, very remote areas, and discrete Indigenous communities.

Source: Australian Bureau of Statistics, Australian Health Survey 2010–11.

Data can be downloaded from Explore the data.

Fair comparisons

To more fairly compare Medicare Locals, each Medicare Local catchment has been grouped into one of seven peer groups2, based on remoteness and socioeconomic status. This allows:

  • Medicare Local catchments to be compared within the same metropolitan, regional or rural peer group, and
  • Medicare Local catchments to be compared with the average for their peer group3

It also allows variation to be seen across peer groups that may be associated with remoteness and socioeconomic status.

See the PDF ReportOpens in a new window. for a graphical representation of the table below.

Peer groups Map reference Adults who felt that their GP always or often listened carefully (%)
Metro 1 91%
Eastern Sydney# 101 96%
Inner East Melbourne 206 94%
Bayside 202 92%
Northern Sydney 107 92%
Inner NW Melbourne 201 91%
Inner West Sydney 102 89%
Sydney North Shore & Beaches 108 89%
Australian Capital Territory# 801 88%
Metro 2 89%
South Eastern Sydney 103 92%
Perth North Metro 502 91%
Fremantle 503 91%
Central Adelaide & Hills 402 91%
Metro North Brisbane 301 91%
Eastern Melbourne 207 91%
Gold Coast 303 89%
Perth Central & East Metro 501 89%
Sthn Adelaide-Fleurieu-Kangaroo Is. 403 88%
Bentley-Armadale 504 87%
Greater Metro South Brisbane# 302 86%
South Western Melbourne 203 86%
Metro 3 88%
Northern Melbourne 205 91%
West Moreton-Oxley 305 90%
Western Sydney 105 89%
South Western Sydney 104 89%
Northern Adelaide 401 89%
South Eastern Melbourne 208 88%
Macedon Ranges & NW Melb# 204 83%
Regional 1 90%
Nepean-Blue Mountains 106 93%
Central Coast NSW 109 91%
Frankston-Mornington Peninsula 209 90%
Sunshine Coast 304 90%
Illawarra-Shoalhaven 110 90%
Hunter 111 90%
Barwon 210 89%
Perth South Coastal 505 88%
Regional 2 89%
Southern NSW# 117 95%
Wide Bay 307 92%
Western NSW 115 92%
Great South Coast 212 92%
Grampians 211 91%
South West WA 506 90%
Goulburn Valley 215 90%
Tasmania 601 90%
North Coast NSW 113 89%
Darling Downs-SW Qld 306 88%
Loddon-Mallee-Murray 214 88%
Gippsland 217 87%
Hume 216 87%
New England 114 86%
Country South SA 404 84%
Murrumbidgee 116 84%
Rural 1 87%
Townsville-Mackay 310 89%
Country North SA 405 88%
Central Qld 308 84%
Far West NSW 118 NP
Lower Murray 213 NP
Rural 2 85%
Goldfields-Midwest 507 88%
Far North Qld 311 84%
Northern Territory 701 83%
Central & NW Qld 309 NP
Kimberley-Pilbara 508 NP

# Statistically different (at the 95% level) from the peer group percentage.

This area has >5% of its population in very remote areas which were not included in the Patient Experience Survey 2010–11. For more information see Technical Supplement.

NP Not available for publication.

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