Appendix B: 2016 Survey of Health Care
The Coordination of Health Care Study started with the 2016 Survey of Health Care. The survey was conducted by the ABS between April and June 2016.
Participants gave information about their
- health service use
- experience with access
- continuity and coordination of care
- demographic characteristics.
The survey is the first in Australia to record whether people had a usual GP or usual place of care, as well as their experiences with:
- information sharing between their usual GP/usual place of care and other health care providers they may have seen
- health professionals for their physical health
- health professionals for their emotional and psychological health.
The survey was designed to provide robust samples from each of the 31 PHN areas in Australia, being sent to almost 125,000 people across metropolitan, rural, regional and remote locations—about 3,500 people in each PHN area.
The survey sampled people aged 45 and over who had at least one GP visit in a 1-year period (November 2014 to November 2015).
Half of the people who were sent surveys had seen a GP 12 or more times in that year. This group was a specific focus for the survey, as they are more likely to have complex and chronic conditions, and to have experiences with multiple health care providers, including hospitals, specialists and allied health professionals.
More than 35,000 survey responses were received (a 29% response rate), allowing results to be reported for all PHN areas.
The survey results are confidential and all data are securely stored. Strict data suppression rules are in place to ensure individuals cannot be identified.
The first national-level survey results were released by the ABS in September 2017 and are available at http://www.abs.gov.au/ausstats/abs@.nsf/mf/4343.0External link, opens in a new window.. A copy of the survey questionnaire is also available at this link.