Healthy Communities: Coordination of health care – experiences with GP care among patients aged 45 and over, 2016 - Report - Appendix C: Detailed results of patient-reported experiences of care

Healthy Communities: Coordination of health care – experiences with GP care among patients aged 45 and over, 2016

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Appendix C: Detailed results of patient-reported experiences of care

Population characteristic Care rated by patient as excellent or very good Patient involved in decisions about their care Patients was asked about work/life things that affect health Test results were explained in a way patient could understand Comfortable talking about personal problems related to their health
% 95% CI % 95% CI % 95% CI % 95% CI % 95% CI
All patients aged 45+ 84.1 (83.6 – 84.6) 89.1 (88.6 – 89.6) 82.1 (81.5 – 82.6) 92.9 (92.5 – 93.2) 81.3 (80.8 – 81.9)
Age group (years)
45-54 80.6 (79.3 – 81.9) 87.9 (88.6 – 89.3) 83.0 (81.6 – 84.3) 89.7 (89.0 – 90.4) 75.7 (74.2 – 77.2)
55-64 83.0 (81.7 – 84.2) 89.3 (88.3 – 90.2) 83.4 (82.3 – 84.6) 92.8 (92.2 – 93.4) 79.5 (78.4 – 80.5)
65-74 87.6 (87.0 – 88.2) 90.8 (90.1 – 91.4) 81.9 (80.9 – 82.9) 95.4 (95.2 – 95.5) 85.6 (85.0 – 86.3)
75+ 86.9 (86.0 – 87.8) 88.6 (87.7 – 89.4) 78.7 (77.8 – 79.6) 94.7 (94.1 – 95.3) 87.6 (86.7 – 88.4)
Sex
Male 84.5 (83.8 – 85.3) 88.7 (88.2 – 89.2) 83.4 (82.8 – 84.1) 93.0 (92.5 – 93.4) 83.3 (82.5 – 84.1)
Female 83.7 (83.1 – 84.4) 89.5 (88.8 – 90.1) 80.9 (80.0 – 81.8) 92.8 (92.2 – 93.4) 79.6 (78.8 – 80.5)
Remoteness
Major cities 84.6 (83.9 – 85.4) 88.7 (88.1 – 89.3) 82.5 (81.7 – 83.3) 93.3 (92.8 – 93.8) 82.0 (81.3 – 82.6)
Inner regional 84.6 (83.3 – 85.9) 91.2 (90.3 – 92.0) 82.5 (81.3 – 83.8) 93.0 (91.8 – 94.2) 81.4 (79.8 – 83.0)
Outer regional 80.4 (78.7 – 82.1) 87.4 (86.1 – 88.8) 78.6 (76.9 – 80.3) 90.3 (89.4 – 91.2) 77.6 (76.2 – 79.0)
Remote/Very remote 74.4 (71.6 – 77.2) 86.0 (83.2 – 88.8) 76.7 (72.1 – 81.4) 87.6 (83.8 – 91.4) 71.9 (68.1 – 75.8)
Socioeconomic group
Group 5 (highest) 86.1 (85.1 – 87.2) 91.5 (90.7 – 92.3) 83.0 (81.6 – 84.5) 94.3 (93.6 – 95.0) 83.0 (81.3 – 84.7)
Group 4 85.8 (84.2 – 87.4) 89.9 (88.7 – 91.1) 82.5 (81.1 – 84.0) 93.8 (93.2 – 94.3) 81.4 (80.4 – 82.4)
Group 3 84.6 (83.2 – 86.0) 89.7 (88.8 – 90.6) 83.3 (82.9 – 83.7) 92.7 (91.9 – 93.5) 81.7 (80.4 – 83.1)
Group 2 82.8 (81.9 – 83.7) 88.0 (86.4 – 89.7) 81.0 (79.3 – 82.6) 92.3 (90.9 – 93.6) 80.6 (79.5 – 81.7)
Group 1 (lowest) 78.9 (78.1 – 79.8) 84.0 (82.9 – 85.2) 79.1 (77.7 – 80.6) 90.0 (88.9 – 91.0) 78.4 (77.1 – 79.8)
Main language spoken
English 85.4 (84.9 – 85.8) 90.9 (90.4 – 91.3) 82.6 (82.0 – 83.2) 93.4 (93.0 – 93.8) 81.9 (81.2 – 82.5)
Other language 71.3 (68.2 – 74.4) 71.0 (67.9 – 74.0) 77.1 (74.8 – 79.4) 87.6 (85.5 – 89.6) 75.8 (73.1 – 78.5)
Highest level of educational attainment
Bachelor degree or higher 85.3 (84.0 – 86.7) 93.0 (92.2 – 93.8) 84.1 (82.5 – 85.7) 93.2 (92.5 – 93.9) 79.0 (77.8 – 80.2)
Advanced Diploma or Diploma 82.9 (80.9 – 84.9) 90.2 (88.7 – 91.8) 83.2 (82.3 – 84.1) 92.6 (91.1 – 94.2) 80.2 (78.7 – 81.7)
Certificate III/IV (incl. Trade Certificate) 83.7 (82.4 – 84.9) 89.1 (87.3 – 90.9) 83.1 (81.6 – 84.6) 92.4 (90.9 – 93.8) 81.1 (79.5 – 82.7)
Year 12 or equivalent 84.6 (83.1 – 86.2) 87.3 (86.2 – 88.4) 81.6 (79.9 – 83.3) 93.7 (92.3 – 95.1) 83.8 (82.3 – 85.3)
Year 11 or below 84.3 (83.1 – 85.5) 87.0 (85.8 – 88.1) 80.3 (79.4 – 81.2) 93.0 (92.4 – 93.7) 82.7 (81.3 – 84.0)
Did not go to school 71.1 (66.5 – 75.6) 72.1 (67.5 – 76.6) 76.3 (71.0 – 81.7) 83.8 (81.0 – 86.6) 78.1 (70.0 – 86.2)
Private health insurance
Covered by private health insurance 85.8 (85.4 – 86.2) 91.2 (90.8 – 91.6) 83.0 (82.3 – 83.7) 93.8 (93.4 – 94.3) 82.2 (81.6 – 82.8)
Not covered by private health insurance 81.2 (80.2 – 82.2) 85.6 (84.5 – 86.6) 80.4 (79.4 – 81.4) 91.3 (90.6 – 92.1) 79.8 (79.0 – 80.6)
Self-assessed health status
Excellent 91.4 (89.1 – 93.7) 91.9 (90.1 – 93.8) 79.6 (76.4 – 82.7) 94.0 (92.9 – 95.1) 85.9 (83.8 – 88.0)
Very good 88.4 (87.4 – 89.5) 91.2 (90.5 – 92.0) 81.8 (80.7 – 82.9) 94.1 (93.7 – 94.5) 82.8 (81.4 – 84.3)
Good 81.8 (80.7 – 82.9) 87.9 (87.2 – 88.6) 82.5 (81.5 – 83.5) 92.7 (91.8 – 93.5) 80.5 (79.5 – 81.5)
Fair 77.0 (75.6 – 78.4) 85.8 (84.9 – 86.8) 83.0 (81.6 – 84.3) 91.0 (89.9 – 92.0) 78.0 (76.7 – 79.4)
Poor 73.1 (72.1 – 74.1) 84.6 (82.4 – 86.8) 83.4 (81.7 – 85.2) 89.0 (86.7 – 91.3) 75.5 (72.8 – 78.1)

Note: 95% CI = 95% confidence interval. We can be 95% confident that the true value is within this confidence interval.

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