Patient experiences in Australia in 2016–17
This technical note accompanies the Web update: Patient experiences in Australia in 2016–17.
The web update describes the following Performance and Accountability Framework indicators:
- Measures of patient experience
- Access to health care services compared to need
- GP-type service use
- Specialist service use.
The web update contains the latest results from the Australian Bureau of Statistics (ABS) 2016–17 Patient Experience Survey, collected between 1 July 2016 and 30 June 2017. It also includes data from previous Patient Experience Surveys conducted in 2013–14, 2014–15 and 2015–16.
The Patient Experience Survey is conducted annually by the ABS and collects information from a representative sample of the Australian population. The Patient Experience Survey is one of several components of the Multipurpose Household Survey, as a supplement to the monthly Labour Force Survey. The Patient Experience Survey collects data on persons aged 15 years and over, who are referred to as adults throughout this publication.
The Patient Experience Survey collects data on access and barriers to a range of health care services, including:
- General practitioners (GPs)
- Medical specialists
- Dental professionals
- Imaging and pathology tests
- Hospital admissions
- Emergency department (ED) visits.
It includes data from people who accessed health services in the previous 12 months, as well as from those who did not, and enables analysis of health service information in relation to particular population groups. Data are also collected on selected aspects of communication between patients and health professionals.
For further information refer to Patient Experiences in Australia: Summary of Findings, 2016–17.1
Scope and coverage
The 2016–17 Patient Experience Survey included persons aged 15 years and over, but excluded:
- Members of the Australian permanent defence forces
- Diplomatic personnel of overseas governments
- Overseas residents in Australia
- Members of non-Australian defence forces (and their dependants)
- Persons living in non-private dwellings such as hotels, university residences, boarding schools, hospitals, nursing homes, homes for people with disabilities and prisons
- Persons resident in the Indigenous Community Strata, which includes discrete Aboriginal and Torres Strait Islander communities.
|Indicator description and calculation|
|Type of measurement||Percentage, reported at one decimal place.|
|Calculation||(Numerator ÷ denominator) x 100|
The numerator was calculated as the sum of calibrated sample weights for adults with the characteristic of interest and who were enumerated within the particular Primary Health Network (PHN) area.
The denominator varies by survey data item. The denominator for many survey data items is all adults within the PHN area. For other survey data items, the denominator may be a subpopulation of adults within the PHN area.
Note: The denominator was calculated as the sum of calibrated sample weights for adults who were enumerated within the PHN area.
|Protection of confidential data||Percentages are calculated based on counts that have been randomly adjusted by the ABS to avoid the release of confidential data.|
|Confidence intervals||As an indication of the accuracy of estimates, 95% confidence intervals were produced. These were calculated by the ABS using standard error estimates of the proportion.|
- ABS (Australian Bureau of Statistics) 2017. Patient Experiences in Australia: Summary of Findings, 2016–17. ABS Cat. No. 4839.0 Canberra: ABS.